Shipping Costs
All orders are shipped through Australia Post. See below for delivery times & cost.
| SERVICE | DELIVERY TIME | COST |
| Standard | 2-5* business days | $10 |
Dispatch Times
Track your order through Australia post here.
All orders are dispatched daily, Monday - Thursday. Order before 12pm for same day dispatch. Any orders placed after 12pm will be dispatched the following business day (this excludes Fridays, Saturdays & Sundays).
International Shipping
Unfortunately at this time we do not offer international shipping.
Returns Policy
We’ve put together this returns and refund policy to be clear, fair, and in line with the Australian Consumer Law (ACL)—because we believe good business is built on trust, communication, and a bit of kindness.
If something goes wrong (hey, it happens!), we’ll do our best to make it right as quickly and smoothly as possible.
Shipping FAQs
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
A refund request can be submitted within a month after the purchase is made.
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In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
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When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
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When an order includes free shipping, only the cost of the return shipping is handled by the customer.
Still need help?
Reach out to our team. We’re real mums who love helping other parents find the perfect toy for their kids.